Our Shipping Policy
How It Works
We take great pride in providing our customers with the highest quality products. We ship in-stock products within 24 hours of purchase and special orders will be shipped upon availability. All shipments are subject to shipper policies and insurances. We offer safe and secure delivery of our products to ensure that your order arrives in perfect condition. Our team is always available to answer any questions you may have about our shipping policies.
Returns and Refunds
Everything You Need to Know
We accept returns of unopened products for instore credit only. All returned products must be in their original, unused condition and accompanied by a valid receipt. All returns must be made within 30 days of purchase. Refunds will not be issued for any services rendered. Any products purchased on sale are final and cannot be returned. If you have any questions, please do not hesitate to contact us.
Warranty Information
Important Information
At our Salon, we provide excellent services and quality products to ensure your satisfaction. However, please note that only manufacturer warranties apply. This means that we are not responsible for any malfunctions or defects in products you purchase from us. However, if you experience any issues with the product, please contact us or the manufacturer directly for their warranty information. Thank you for understanding and we look forward to seeing you in the salon soon.
Privacy Policy
Trust Us with Your Information
Our Salon values the privacy of our customers and is committed to protecting their personal information. We understand that protecting our customers’ private information is important to them and we take the utmost care to ensure it's security. We use a variety of physical, electronic, and procedural safeguards to protect customers’ personal information. Credit card and banking information is protected through our merchant services and the customers’ financial institutions. We do not sell or share any of our customers’ personal information with outside parties. We take all reasonable steps to ensure that our customers’ personal information is protected and secure.